Last Updated: August 31, 2026
Zen Prep (“Zen Prep,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information.
This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you use Zen Prep mobile applications, visit our website, contact us, request support, submit feedback, or otherwise interact with Zen Prep.
Zen Prep is designed with privacy in mind. Our mobile applications do not require users to create an account. We do not sell personal information, use personal information for targeted advertising, or use customer-support information for marketing.
1. Scope of This Privacy Policy
This Privacy Policy applies to:
This Privacy Policy does not govern the independent privacy practices of Apple or other third parties that operate under their own privacy policies.
2. Information We Collect
A. Information Collected Through Ordinary App Use
Zen Prep applications do not require users to create an account.
You are not required to provide us with your name, email address, phone number, physical address, password, or similar identifying information simply to use our applications.
We do not intentionally request personal information from users through the ordinary use of our applications except where a user voluntarily initiates an interaction with us, such as contacting support or submitting feedback.
Information that remains solely on your device and is not transmitted to us is not collected by Zen Prep.
B. Information You Voluntarily Provide
We may receive personal information when you voluntarily:
Depending on the interaction, this information may include:
Providing this information is voluntary. However, we may be unable to respond to or resolve a request if we do not receive enough information to understand the issue or contact you.
Please do not send sensitive personal information unless it is genuinely necessary for us to address your request.
C. App Store Purchases and Subscriptions
Purchases and subscriptions for Zen Prep iOS applications are processed through the Apple App Store.
Zen Prep does not receive or store your complete credit or debit card number, banking credentials, or other full payment information.
Apple may make limited purchase-related information available to us where necessary to provide purchased functionality, verify access, or resolve a support issue. This may include information such as:
Apple processes App Store payments and associated information according to its own privacy practices.
D. Website and Technical Information
When you visit our website, our website hosting, infrastructure, security, and form providers may automatically process limited technical information necessary to operate, secure, and maintain the website.
This information may include:
Security technologies such as CAPTCHA or similar tools may also process limited technical information to distinguish legitimate users from automated or abusive activity.
We do not use this information to build advertising profiles or track users across unrelated websites or applications for advertising purposes.
E. Aggregated and De-Identified Information
We may use information that has been aggregated or de-identified so that it can no longer reasonably be associated with an identifiable individual.
We may use such information for legitimate purposes such as:
Where information has been effectively anonymized so that an individual can no longer reasonably be identified, it is no longer treated as personal information to the extent permitted by applicable law.
3. Sources of Information
We receive personal information primarily:
We do not purchase personal information from data brokers.
4. How We Use Information
We may use information for the following purposes:
We do not use information submitted through customer support, email, contact forms, feedback, or error reports for advertising or marketing purposes.
We do not use personal information for automated decision-making or profiling that produces legal or similarly significant effects on individuals.
5. Legal Bases for Processing
Where the European Economic Area (“EEA”), United Kingdom, or another jurisdiction requires us to identify a legal basis for processing personal information, we rely on one or more of the following bases, as applicable.
Performance of a Contract
We may process information where necessary to provide services you have requested or purchased or to take steps at your request in connection with those services.
Legitimate Interests
We may process information where reasonably necessary for our legitimate interests, including:
We rely on legitimate interests only where those interests are not overridden by your rights and interests under applicable law.
Compliance With Legal Obligations
We may process personal information where necessary to comply with applicable laws, regulations, court orders, tax or accounting requirements, or other legally binding obligations.
Consent
Where applicable law requires consent for a particular type of processing, we will obtain consent before conducting that processing.
Where processing is based on consent, you may withdraw your consent at any time, subject to applicable law.
6. How We Disclose Information
Zen Prep does not disclose personal information except as described in this Privacy Policy or where otherwise permitted or required by law.
Service Providers
We may provide limited personal information to service providers that perform services on our behalf, including providers of:
These providers may process information only as reasonably necessary to provide their services and subject to applicable contractual and legal obligations.
Where a service provider processes personal information on our behalf, we take appropriate steps designed to require protection of that information consistent with applicable law.
Legal Requirements and Protection of Rights
We may disclose information if we reasonably believe disclosure is necessary to:
Business Transactions
If the business operating Zen Prep becomes involved in a merger, acquisition, financing, restructuring, sale of assets, change of control, insolvency proceeding, or similar corporate transaction, information may be transferred in connection with that transaction where permitted by law.
Any personal information transferred in such circumstances will remain subject to applicable privacy obligations.
7. No Sale, Targeted Advertising, or Marketing Use
Zen Prep does not sell personal information.
We do not:
For purposes of U.S. privacy laws that define terms such as “sale,” “sharing,” or “targeted advertising,” our current practices do not involve those activities.
We have not knowingly sold personal information or shared personal information for cross-context behavioral advertising.
8. Cookies and Similar Technologies
Our website uses cookies and similar technologies to operate, secure, and maintain the website and, depending on the technologies enabled on the website and your preferences, may use functional or analytics technologies.
Cookies and similar technologies may be used for purposes such as:
Where required by applicable law, non-essential cookies and similar technologies will not be activated until you provide consent.
When you visit our website, you may be presented with a cookie consent banner that allows you to accept, reject, or manage categories of non-essential cookies.
Where available, you may change or withdraw your cookie preferences through the cookie settings provided on the website.
Essential cookies that are necessary for the operation, security, or functionality of the website may be used without consent where permitted by applicable law.
Zen Prep does not use cookies or similar technologies for behavioral advertising or to track users across unrelated websites or applications for advertising purposes.
Third-party service providers used to operate our website may place or process cookies or similar technical information in accordance with the permissions you provide, applicable law, and their respective privacy obligations.
If our use of cookies or similar technologies materially changes, we will update this Privacy Policy and our cookie consent mechanisms as required by applicable law.
9. Data Retention
Support communications and related personal information are generally retained for up to 24 months after the relevant request or issue has been resolved, unless a longer retention period is reasonably necessary to comply with legal obligations, prevent fraud or abuse, maintain appropriate business records, or establish, exercise, or defend legal claims. Other personal information is retained only for as long as reasonably necessary for the purposes for which it was collected.
The appropriate retention period depends on circumstances including:
Once personal information is no longer reasonably necessary, we will delete, anonymize, or otherwise dispose of it in accordance with applicable law and our normal information-management practices.
Deleted information may remain temporarily in backup or archival systems until those systems are overwritten or deleted according to their normal retention cycles.
10. International Data Transfers
Zen Prep is operated from the European Union.
Some of our service providers may process information in the United States or other countries outside your country of residence.
Where personal information subject to the GDPR, UK GDPR, or similar international transfer restrictions is transferred to another jurisdiction, we use an appropriate lawful transfer mechanism where required.
Depending on the circumstances, these mechanisms may include:
You may contact us if you would like additional information regarding safeguards applicable to your personal information.
11. Your Privacy Rights
Depending on your place of residence and applicable law, you may have some or all of the following rights regarding your personal information:
To exercise a privacy right, contact us using the information provided below.
We may request information reasonably necessary to verify your identity and protect against fraudulent requests.
Because Zen Prep applications do not require user accounts, we may in some cases possess very little or no information that allows us to identify a particular user.
Where permitted by applicable law, we are not required to collect additional personal information solely for the purpose of identifying an individual whom we otherwise cannot identify.
12. United States Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state law, including rights to:
Zen Prep does not currently sell personal information, share personal information for cross-context behavioral advertising, or use personal information for targeted advertising.
Therefore, opt-out rights relating to those activities generally do not apply to our current practices.
We will not unlawfully discriminate against you for exercising a privacy right.
California Residents
Depending on whether and to what extent applicable California privacy law applies, categories of personal information that may be processed through our services may include:
Identifiers, such as your name, email address, IP address, or similar identifiers.
Internet or electronic activity information, such as limited browser, device, server, cookie, security, and technical information associated with website use.
Commercial information, such as limited App Store purchase, subscription, transaction, or entitlement information where necessary.
Communications, such as support requests, reports, emails, messages, screenshots, attachments, or other information you voluntarily submit.
We collect these categories from the sources and use them for the purposes described in this Privacy Policy.
We do not sell these categories of personal information or share them for cross-context behavioral advertising.
13. Data Controller and Contact
Zen Prep is a brand operated by PDG APPS S.R.L., which acts as the data controller for personal information processed as described in this Privacy Policy.
Registered Office:
Str. Zorilor 2, Ghiroda, Timiș, Romania
Privacy inquiries and privacy-rights requests: contact@zenprepapp.com
14. EEA and United Kingdom Residents
If you are located in the EEA, you may lodge a complaint with the competent data protection supervisory authority in your country of residence, place of work, or place of an alleged infringement.
Because the company operating Zen Prep is established in Romania, you may also have the right to contact the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP).
If you are located in the United Kingdom, you may have the right to lodge a complaint with the Information Commissioner's Office (ICO).
We encourage you to contact us first so that we have an opportunity to address your concerns.
15. Children's Privacy
Zen Prep services are not directed specifically to children under the age of 13.
We do not knowingly solicit personal information from children under 13.
A child under 13 should not submit personal information through our contact, support, or feedback channels without appropriate involvement or authorization from a parent or legal guardian.
If you are a parent or legal guardian and believe that a child has provided personal information to us in circumstances prohibited by applicable law, please contact us.
If we determine that personal information from a child was collected in violation of applicable children's privacy law, we will take appropriate steps to delete that information.
Where a jurisdiction provides additional protections to minors, we comply with those requirements to the extent applicable.
16. Sensitive Personal Information
We do not intentionally request sensitive personal information through our applications or website.
Please do not submit information such as:
unless it is genuinely necessary for a particular communication.
If sensitive information is voluntarily submitted to us, we will process it only to the extent reasonably necessary to address the communication, protect our services, or comply with applicable law.
17. Security
We use reasonable administrative, organizational, and technical measures designed to protect personal information against:
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
Accordingly, we cannot guarantee absolute security.
18. Third-Party Services
Our applications and website may interact with or contain links to services provided independently by third parties, including Apple.
Third parties that act independently from Zen Prep are responsible for their own privacy practices and process information according to their respective privacy policies.
We are not responsible for the privacy practices, content, or security of third-party applications, websites, or services that we do not control.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.
If a change materially affects how we process personal information, we will provide additional notice or obtain consent where required by applicable law.